How it Works

Below is a step-by-step guide to how the process works

1️⃣ Understanding Your Needs

Applicants must first contact us to arrange an appointment, after which they will need to complete and sign the Supported Accommodation Request Form. This form helps us better understand your needs so we can tailor our support to suit you.

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📋Interview

A qualified support worker will conduct an interview to assess your needs and determine suitability. Applicants must provide signed consent allowing us to contact any professionals or agencies involved in their care, enabling us to complete a thorough risk assessment.

After approval, your assigned support worker will work with you to provide the guidance and resources necessary to build the capabilities and self-assurance for independent living.

🤝Personalised Support

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Eligibility Criteria

Check below to see if you’re eligible.

Be 18 or older.
Be single, including single refugees or those dealing with substance misuse.
Have basic day-to-day living skills.
Not pose a serious risk to yourself, others, or our staff.
Be open to addressing substance misuse, where relevant.
Have a stable financial situation (we usually support those on benefits with direct payments in place).

While we don’t have 24-hour on-site staff, we offer a 24-hour emergency on-call service to ensure support whenever it’s needed.

Common Questions

What is supported accommodation?

Supported accommodation provides housing with assistance for individuals needing help to live independently.

Who is eligible for support?

Eligibility includes vulnerable adults facing mental health issues, substance misuse, homelessness, or refugee status.

How can I apply for housing?

You can apply by contacting our support team, who will guide you through the application process and requirements.

If an applicant feels a decision is unfair, they have the right to appeal.

Can I appeal?

Is there a waiting list?

Yes, there may be a waiting list depending on current availability.